Refund policy

Returns

You have 30 calendar days to return an item from the date you received it.
A 15% restocking fee applies to all items returned for refund.

To return for a refund your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds
Once your item is received we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved we will initiate a refund to your credit card (or original method of payment) you will receive the credit in a certain amount of days, depending on your card issuer’s policies.
Equipment that has been attempted to be installed or installed does not qualify for a return for refund. Please see the free exchange policy terms.

Free Exchange Policy
All defective items will be exchanged free of charge for 45 days. The item must be determined effective by Pluginstarters.com technical support.

Pluginstarters.com technical support department can be reached by emailing Pluginstarters@gmail.com or by using the phone number provided in your order information.

All returns require a return authorization number. Please contact Pluginstarters@gmail.com to receive a return authorization number prior to returning an item.

Returned items will not be accepted without a return authorization number printed clearly on the outside of the returned items Packaging.

Manufacturers Warranty Policy

Remote start modules and controllers are warrantied by the manufacturer to be free of defects for a period of 1 year. The item must be determined effective by Pluginstarters.com technical support and the manufacturer. The item will be replaced with new or reconditioned parts. Each return is handled on a case by case basis. Items must be in original condition. Items that have been tampered with or altered are not eligible for exchange.

Shipping Policy

You will be responsible for paying for your own shipping costs for returning your item.
All items shipped from Pluginstarters.com will be shipped with tracking. Claims of non receipt of packages that tracking information shows received will be ignored.

All items returned that have not been signed for, picked up at the post office if needed or missed the delivery days provided by the carrier will be subject to a 20% restocking fee.

Please contact Pluginstarters@gmail.com for questions.

Disclaimer (Terms and conditions)
WARNING The information on Channel Warmcarnow and Pluginstarters.com is provided on an (as is) basis with no representation or warranty of accuracy whatsoever. It is the sole responsibility of the installer to check and verify any circuit before connecting to it. Only a computer safe logic probe or digital multimeter should be used. Channel warmcarnow, Pluginstarters.com and Mobile Accessories assumes absolutely no liability or responsibility whatsoever pertaining to the accuracy or currency of the information supplied. The installation in every case is the sole responsibility of the installer performing the work and Channel warmcarnow, Pluginstarters.com and Mobile Accessories assumes no liability or responsibility whatsoever resulting from any type of installation, whether performed properly, improperly or any other way. Channel warmcarnow, Pluginstarters.com and Mobile Accessories is not responsible for damages of any kind indirectly or directly caused by remote starting systems, except for the replacement of remote starting systems in case of manufacturing defects. All remote starting systems must be installed by qualified technician. By installing any Pluginstarters.com products, you the installer agree to any and all responsibility for damages of any kind indirectly or directly caused by installation of a remote starting system. The installation information supplied is a example only. This information may change without notice. It is the purchasers responsibility to read this disclaimer . Purchasing any products from Channel warmcarnow, Pluginstarters.com and Mobile Accessories is acceptance of these terms and conditions.